We are writing this email because we believe we’ve been targeted by some of our competitors who are fabricating and leaving negative reviews on our product listing page.
We’ve been “reporting abuse”, but we never hear back from you, in the meantime, we have noticed our orders have been dropping very quickly because of the poor reviews.
We believe Amazon is a fair place and only GOOD PRODUCTS can prevail, meanwhile, your selling policies state very clearly that nobody should manipulate product reviews. But now, we’ve been suffering from all these fake reviews and we are under tremendous pressure of decreasing order volume and cash flow. We are now giving you the proof of why these reviews are fabricated and fake:
Fact 1: Based on the claim made by the reviewers, we can send you a sample from our stock with FBA Warehouse, or even you can take anyone from our stock with you and test it at your end, we will see our products are in premium quality（需要提供产品图片）;
Fact 2: All our products are certified by 认证名称 if these claims made by these reviewers were true, how could we have these certificates? Meanwhile, if there is any problem, they could also contact 认证机构 and report the problem（需要提供认证截图）;
Fact 3: We’ve searched this buyer on Facebook, and we notice he/she is very active in some Facebook groups which are encouraging buyers to manipulate product reviews (negative or positive) and get free products or even cash from sellers in return（需要提供Facebook社群截图）
Fact 4: The buyer’s activities on Amazon are very unusual (给出留差评的人的Profile网址，形容认为他有哪些异常行为，同时给出截图) is not active on
We do hope you can look into these reviews and remove them ASAP, if you keep ignoring our request of removing these fake reviews, we would have no choice but leaving Amazon Marketplace, and we believe we are not only one of those GOOD Sellers who is suffering from the same issue and it would be a shame on Amazon if we lose faith in you!